Contact Support

Contact support for preorder questions, product access issues, warranty requests, return questions, and troubleshooting that is not covered in the guide.

Before Contacting Support

Please prepare:

• Order number or preorder confirmation
• Email address used for purchase or activation
• Device token or product identifier, if available
• Description of the issue
• Screenshots, photos, or videos that help explain the problem

Support Requests

Email customer_service@pulsarfuture.com for preorder questions, return and exchange requests, warranty requests, product access issues, and troubleshooting.

Do not ship a product back unless support has provided return instructions.